Comments on: Xbox 360: Customer “Service” http://thoughthead.com/85 Opinionated rants for the masses. Thu, 27 Oct 2011 10:39:43 +0000 hourly 1 http://wordpress.org/?v=3.9 By: twistedsymphony http://thoughthead.com/85/comment-page-1#comment-367 Thu, 10 Jan 2008 18:32:08 +0000 http://thoughthead.com/85#comment-367 The Pinata games are actually very good, they’re made by RARE and are easily the best family oriented games on the Xbox 360. Just because you’ve never heard of them doesn’t make them bad.

MS isn’t able to give you any games beyond games under the MS Games Studio umbrella because games by other companies are not theirs to give, nor do they keep stock of games by other companies.

Even still the customer service is lacking… that’s for sure. If the viva pinata offer is still on the table for you I recommend taking it, when you get your console back your son will love it.

]]> By: KTLMR78 http://thoughthead.com/85/comment-page-1#comment-366 Thu, 10 Jan 2008 18:11:42 +0000 http://thoughthead.com/85#comment-366 I purchased a regular xbox for my son last Christmas! It broke in two days I got the red ring of death! Ok so I go back to walmart, they were nice enough to exchange it for me, but I thought hmmm I’ll buy him the 360 maybe that one will be better. With that one I wont have to buy a memory card etc. So almost ONE YEAR to the date the MFer broke again! The red ring of death again!!! For Christmas this year I bought him all kinds of accessories to go with the xbox. Well since it broke two days before Christmas I’m scrambling to exchange everything for the xbox for wii accessories! Anyway back to microsoft! The customer service is terrible! They’re rude! The offered to repair it, ok fine! they told me it’d be 3-4 weeks before it’s repaired! Not before I get it back! And on top of that I asked about compesation! A free game of MY choosing! I’m not asking for too much! I spent 400 bucks on a system that lasted barely a year! They wanted to give me some kind of pinata game! A game I’ve never heard of!!! Am I asking for too much? A free game! My son hasn’t been able to use his xbox for 2 months!

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